Technical service
Integrated technical support: from choosing the machine to full operation. 50 years of activity in pressure washers and industrial cleaning machines.
One of our strengths is after-sales service. At our premises in San Lazzaro di Savena a large area is dedicated to the workshop, specialised in servicing cleaning machines. Run by a team of expert, constantly updated technicians, ready to work on all the brands we sell, it ensures fast and efficient interventions. The constantly stocked spare parts and accessories warehouse allows all repair and maintenance operations to be carried out accurately, quickly and completely.
What you get
- Machine demonstration at your premises, before you buy
- Study and analysis of needs, with a tailored quote
- Offers and quotes for accessories and detergents to use with the machine
- After-sales phone support
- Specific training courses on products and cleaning techniques
- Fast on-site intervention with an equipped mobile workshop
Frequently asked questions
Do you demonstrate the machine before purchase?
Yes. Before a purchase we arrange a demonstration at your premises, on the surfaces you actually have to clean. It is the most reliable way to tell whether a model is right: the same scrubber-dryer behaves differently in an industrial warehouse and in a supermarket.
Do you also repair machines you did not sell?
Yes. Our workshop in San Lazzaro di Savena works on all the brands we sell, regardless of where the machine was bought. We have a constantly restocked spare parts warehouse and equipped mobile workshops for on-site interventions.
Are you an authorised Kärcher service centre?
We are a Kärcher Professional dealer and service centre. We also sell and service Gansow, Soteco, Portotecnica, Delfin, Rea Steam Cleaning and the other brands in our catalogue.
How long does an intervention take?
It depends on the fault and the machine. The stocked spare parts warehouse and the mobile workshops exist precisely for this: to stop a machine sitting idle waiting days for a part. For scheduled maintenance we agree the service calendar in advance.
Where are you and which area do you cover?
Our premises and workshop are in San Lazzaro di Savena, just outside Bologna. We serve customers in Bologna and the neighbouring provinces, with on-site interventions via mobile workshop.